Behavioral intelligence engine

Viora,
the behavioral
intelligence
layer
for conversational AI

Every conversation carries behavior: what someone is trying to do, how hard they're working to get it, and where they start to drift. Viora reads those signals turn by turn and tells your product what to do next — while the conversation is still open.

<40ms scoring latency 12 behavioral dimensions 1 API call to integrate

The problem

AI can hold a conversation.
It can't read the room.

Models answer the message in front of them. They don't track how the person is behaving across the whole exchange — so products keep responding to words while the behavior underneath goes unread.

01 / Blind spot

No behavioral context

Sentiment scores and keyword flags describe a single message. They say nothing about intent, effort, or whether this person is about to succeed or abandon.

02 / Blind spot

Turn by turn, never trajectory

Behavior only shows up over time. Read one turn at a time and you miss the slope — the slow build of friction that predicts what happens next.

03 / Blind spot

Decisions made after the fact

Teams learn what went wrong from transcripts, surveys and churn reports — days late, when the only option left is a post-mortem.

The platform

An intelligence layer
built on behavior, not keywords.

Viora sits alongside any AI system, models behavior across the full conversation, and returns a structured read your product can act on — in the same round trip as the response.

01

Conversation stream

Messages, timing and context flow in through one endpoint. No retraining, no model swap.

02

Signal extraction

Each turn is scored across 12 behavioral dimensions: intent, effort, confidence, engagement, drift.

03

Longitudinal model

Signals are stitched into a trajectory, so the platform reads direction and slope, not snapshots.

04

Adaptive response

Thresholds you define fire actions: change tone, simplify, offer a path out, hand to a person.

Validated behavioral models Real-time scoring Enterprise API & SDKs

Markets

Where behavior
is the product.

Viora is the behavioral substrate under any system that has to understand people, not just parse their sentences.

Consumer AI & assistants

Companions, copilots and support agents

Intent modelingDrop-off predictionAdaptive tone

Enterprise & workforce

Internal tools, service desks and enablement

Effort scoringEscalation timingTeam benchmarks

Platforms & communities

Marketplaces, social products and learning

Cohort patternsRetention signalsTrust scoring

Our principles

Measured, not assumed.

How we build behavioral models people can put in front of real users.

Signal-first

If a dimension can't be measured reliably, it doesn't ship. No vibes dressed up as scores.

Outcome-oriented

Every model is judged on whether it changed a decision, not on how clever the output looks.

Evidence-driven

Behavioral research and labeled data behind each dimension, with published validation methods.

Human-guided

Viora informs decisions. The thresholds, the actions and the final call stay with your team.

Early access

Get early access.

Join the waitlist for behavioral intelligence built into your product. We're onboarding design partners now.

  • Priority API accessAhead of general availability
  • Design partner pricingLocked for your first year
  • Direct engineering supportA shared channel with our team

No newsletter. One email when access opens.